Residents and businesses receive a monthly bill combining their appropriate water, sewer and solid waste fees.
·Bills are mailed on the last day of each month and due in full on or before the 10th of the following month.
·Bills paid after the due date are assessed a 10% penalty for water and sewer rates.
·Payments may be made by mail with a personal check or money order. Please do not send cash through the mail. Mail payments to the City of Manchester, 207 Church Street Manchester, KY 40962
·Payments can be made in person at the City of Manchester Water/Tax Office located on Church Street across from the Clay County Middle School in downtown Manchester.
Office hours are 8:00 am to 4:30 pm, Monday through Friday.
·Bills are considered delinquent if payment is not received within thirty (30) days of the due date.
·The city may terminate all utility services provided by the city until payment is received.
·When services are disconnected for non-payment, a disconnect/reconnect fee of $35, plus payment in full of past due balances is required.
·Partial payments on past due balances does not guarantee service will not be disconnected.
The city assesses a return check fee of $30.